© 2016 by ASQ Section 0411. 

Upcoming Events

Here are upcoming events which have been planned.

Hope for Wildlife Tour

May 14, 2020

Tour of the Hope for Wildlife "farm" in Seaforth.

Location: 5909 Highway 207, Seaforth, Nova Scotia

Time: 6:30pm-8:30pm

Hope for Wildlife Presentation

March 19, 2020

Come out for an educational presentation by Hope for Wildlife who will have a live animal for the session.

Time: 6:30pm-8pm

Location: TBA

Shearwater Aviation Museum Tour

February 20, 2020

Presented by ASQ Section 411 Maritimes

12 Wing Shearwater

34 Bonaventure Street

Shearwater, Nova Scotia

Tour from 6:30pm-8:30pm

Parking is available

Please contact Sandy Low to register at sandralow@eastlink.ca or call 902-827-3676

Webinar: Developing Performance And Talent By Mastering The Art Of Asking The Right Question At The Right Moment

March 25, 2020

For continuous improvement, the role of the immediate superior is key for developing talents and solving problems. From Boss to coach, from Command and Control to autonomy, the powerful Socratic approach is key. There's a must to be able to ask questions with an INTENTION. It is more difficult than TELLING what to do and not developing talent or asking a WHY that puts people in a defensive position instead of a learner position. If you have the right question, they will learn by themselves, they will come up with a great solution. The participants will take home the basic principles of asking coaching questions in a positive way, to avoid asking the wrong questions and to answer with effectiveness to badly constructed questions.

We will present as an example why it is very inefficient to ask SHOW ME MORE! or WHY?


The art of asking the right question at the right moment is used during Kaizen events (blitz) by the facilitator during the workshop to make participants elaborate on their thinking and suggestions. During Toyota kata Coaching session, questioning effectively helps the coach and the second coach to ask better elaborated questions.

Topic: Developing Performance And Talent By Mastering The Art Of Asking The Right Question At The Right Moment
Host: Ruth Stanley Regional Director - Canada
Date: Wednesday, March 25, 2020
Time: 12:00 pm, Eastern Daylight Time (New York, GMT-04:00)

Webinar: Two Types of Efficiency

February 19, 2020

Almost every organization has tried to implement an “improvement” program of some kind at some point in the last 20 years.  Most of these programs have not yielded the sustained results they had hoped for and were often replaced by yet another program that had different vocabulary but similar aims-- and similarly lackluster results.  In this webinar, Ken will talk about how conventional thinking tends to focus on waste removal and “efficiencies” instead of creating flow and customer value.  Ken will argue that the purpose of implementing Lean is really about the flow of value instead of conventional “efficiency”. Understanding this distinction allows us to break free of the “program-of-the-month” pattern of failure and harvest more value from our continuous improvement efforts.  Drawing on his experience in financial services and transportation logistics, Ken will demonstrate how Lean is not just a “Japanese manufacturing thing” but something that can be applied just as effectively to office-based knowledge work organizations.


Topic: Two Types of Efficiency
Host: Ruth Stanley Regional Director - Canada
Date: Wednesday, February 19, 2020
Time: 12:00 pm, Eastern Standard Time (New York, GMT-05:00)

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